A hard disk formatted from a Windows computer can be read To all of you Apple uses a customized NTFS file system which does not exist in the drive table recognized by Windows and there is no patch or fix unless WD may have an app that can be installed. Click on Next and follow the on-screen prompts.Click on Troubleshooting and choose Hardware and Sound then select.Type in Troubleshooting in the search box.
If the USB port works fine with other devices other than your external hard drive, here are the troubleshooting steps that you can follow: Here's what we can do to make your external hard drive be detected or recognized by your device: We want to make sure that you get the best out of your Surface Pro 4. Can I reconfigure it to be read by my surface? I'm not really 100% sure what to do. I saw a post about getting the WD app,Īnd I did that, but it doesn't recognize my device, or at least it is not detecting it. I have a WD Ultra 'My Passport' external hard drive and had originally configured it to my MacBook pro, but I just received the surface pro 4 as a gift and I'm trying to use the external hard drive with this device.
