This will delete all previous settings and preferences that were set across all applications. If the issue is not resolved, delete the whole folder that you found in step D. Restart the application, and check whether the issue is resolved. This will delete the Office preferences that you set during the initial start of the application. In this folder, look for the file.ĭelete this file by dragging it to the trash. Look for a folder whose name ends '.Office,' and open it. To display this folder, hold down the OPTION key while you click the Go menu. Note The Library folder is hidden in Mac OSX Yosemite. On the Go menu, open the root/hidden Library folder. Make sure that all Microsoft Office for Mac programs are closed. Step 2: Remove Excel preferences and Office settings Repeat steps A through C for all the applications that are causing issues until you exit all active applications. Select an application in the 'Force Quit Applications' window. Excel 2016 for Mac Step 1: Quit all programs and close all windows To resolve this problem, use one of the following methods, depending on your version of Office for Mac. Click report to see more details or send a report to Apple Resolution Click relaunch to launch the application again. Mac OS X and other applications are not affected. The application Microsoft Excel quit unexpectedly.